The UK’s data protection landscape is undergoing another change! All organisations acting as data controllers are legally required to maintain and follow a publicly accessible process for handling data protection complaints from 19 June 2026. New data rules can feel...
We are currently witnessing a profound shift in the expectations placed on organisations. For decades, the standard corporate response to a crisis or serious complaint was often defensive posturing. However, the current UK debate regarding a statutory ‘duty of...
For too long, equity, diversity and inclusion (EDI) have been treated as an optional extra at the end of a board meeting. But as a solicitor working within the cultural sector, I see it differently. EDI is not a matter of aesthetics; it is a fundamental pillar of...
Organisations face a new challenge: the perfectly phrased, highly legalistic, and often voluminous AI-generated complaint. Tools like ChatGPT have democratised drafting formal grievances. While this can help individuals articulate genuine concerns, it also allows for...