News & Insights
What’s Changing: Data Protection Complaints
The UK’s data protection landscape is undergoing another change! All organisations acting as data controllers are legally required to maintain and follow a publicly accessible process for handling data protection complaints from 19 June 2026. New data rules can feel…
When Keith Met Hugh – ProArtsPlus founder meets actor who plays him in stage musical
ProArtsPlus founder Keith Arrowsmith says meeting the actor who plays him in a new stage show was a “once in a lifetime” experience. Keith was one of two lawyers who advised Burnley’s “Bank Of Dave” businessman Dave Fishwick on how to launch a fairer kind of lender…
Hillsborough Law: Duty of Candour Shifts Corporate Culture
We are currently witnessing a profound shift in the expectations placed on organisations. For decades, the standard corporate response to a crisis or serious complaint was often defensive posturing. However, the current UK debate regarding a statutory ‘duty of…
EDI Benchmark for Boards: Measuring Diversity in Cultural Governance
For too long, equity, diversity and inclusion (EDI) have been treated as an optional extra at the end of a board meeting. But as a solicitor working within the cultural sector, I see it differently. EDI is not a matter of aesthetics; it is a fundamental pillar of…
AI-Generated Complaints: A New Challenge for Organisations
Organisations face a new challenge: the perfectly phrased, highly legalistic, and often voluminous AI-generated complaint. Tools like ChatGPT have democratised drafting formal grievances. While this can help individuals articulate genuine concerns, it also allows for…
FAQ: New Ex-Gratia Rules (from 27 November 2025)
Intro From 27 November 2025, significant reforms to the rules on ex gratia payments (now referred to as “moral payments” under Charity Commission guidance) take effect for charities in England and Wales under Sections 15 and 16 of the Charities Act 2022. The Charity…
Understanding the Supreme Court Ruling on “Sex” in the Equality Act 2010 for Cultural Organisations
The Supreme Court’s Interpretation: Biological Sex as the Definition of “Sex” The Supreme Court unanimously held that, for the purposes of the Equality Act 2010, the words “sex”, “woman”, and “man” refer to biological sex. The court’s reasoning was rooted in statutory…
From Reality TV to Feel-Good Feature: The “Bank of Dave” Story
The inspirational tale of Dave Fishwick, the working-class millionaire from Burnley who took on the big banks, has captured hearts across the world. But “Bank of Dave” isn’t just a recent Netflix hit; it all began with a documentary series on Channel 4. From Minibus…