The UK’s data protection landscape is undergoing another change! All organisations acting as data controllers are legally required to maintain and follow a publicly accessible process for handling data protection complaints from 19 June 2026. New data rules can feel...
ProArtsPlus founder Keith Arrowsmith says meeting the actor who plays him in a new stage show was a “once in a lifetime” experience. Keith was one of two lawyers who advised Burnley’s “Bank Of Dave” businessman Dave Fishwick on how to launch a fairer kind of lender...
We are currently witnessing a profound shift in the expectations placed on organisations. For decades, the standard corporate response to a crisis or serious complaint was often defensive posturing. However, the current UK debate regarding a statutory ‘duty of...
Organisations face a new challenge: the perfectly phrased, highly legalistic, and often voluminous AI-generated complaint. Tools like ChatGPT have democratised drafting formal grievances. While this can help individuals articulate genuine concerns, it also allows for...
Intro From 27 November 2025, significant reforms to the rules on ex gratia payments (now referred to as “moral payments” under Charity Commission guidance) take effect for charities in England and Wales under Sections 15 and 16 of the Charities Act 2022. The Charity...
The Supreme Court's Interpretation: Biological Sex as the Definition of "Sex" The Supreme Court unanimously held that, for the purposes of the Equality Act 2010, the words "sex", "woman", and "man" refer to biological sex. The court's reasoning was rooted in statutory...
The inspirational tale of Dave Fishwick, the working-class millionaire from Burnley who took on the big banks, has captured hearts across the world. But "Bank of Dave" isn't just a recent Netflix hit; it all began with a documentary series on Channel 4. From Minibus...