Disputes & crisis
Crisis support & the Culture Crisis Lab
Every organisation hopes it will never need this page, and most will at some point. When something goes badly wrong, we are the steady, sector-literate support to have on hand. And because the best time to prepare is before anything happens, we also run the Culture Crisis Lab.
Who this is for
Cultural and charitable organisations in the middle of a crisis and needing calm, fast, joined-up help.
And boards and leaders who want to be prepared rather than taken by surprise.
At a glance
- Fast support in a live crisis
- What must be reported, and to whom
- The Culture Crisis Lab: a half-day simulation
- Practical recommendations afterwards
How we help
In a live crisis, we help you steady the situation: understanding what has happened and the legal and regulatory duties that follow, deciding what must be reported and to whom, protecting the organisation and the people affected, and thinking through the reputational side as well as the legal one.
To prepare, we run the Culture Crisis Lab, a half-day crisis simulation for cultural organisations. Your team works through a realistic, unfolding scenario in a safe setting, testing where your plans hold and where they break, and what to fix before it counts.
Talk to us
Not sure where to start? Book an online appointment and we will point you to the right help.
Email hello@proartsplus.co.uk or call 0330 127 1414 during office hours.
How it works
- Contact
In a crisis, you reach us quickly. - Steady
We help you take the right steps in the right order. - Prepare
We run the Culture Crisis Lab with your team. - Improve
We follow up with practical recommendations.
Plans that have never been tested tend to fail under pressure; a simulation shows you where the gaps are while it is safe to fix them.
Why ProArtsPlus
Crises in this sector are legal, reputational, financial and human all at once, and they unfold in public. We understand all of those dimensions and the sector they play out in, so our support is joined up rather than narrow.
Frequently asked questions
What is the Culture Crisis Lab?
A half-day crisis simulation for cultural organisations. Your team works through a realistic scenario in a safe environment, testing your response and revealing what to improve.
Can you help us right now, in a live crisis?
Yes. We provide fast, coordinated support, helping you understand your duties, decide what to report, and protect the organisation and the people involved.
What kinds of crises do you help with?
Safeguarding incidents, data breaches, financial shocks, reputational crises, disputes that escalate, and incidents particular to venues and public events.
Why run a simulation rather than just writing a plan?
Because a simulation shows how your organisation actually responds, so you can fix the gaps while it is safe to.
Latest from our blog
-
At Governance Now 2026 I ran two sessions: a taster of the Culture Crisis Lab, and a close look at what model…
-
Organisations face a new challenge: the perfectly phrased, highly legalistic, and often voluminous AI-generated complaint. Tools like ChatGPT have democratised drafting formal…
Not sure where to start?
Tell us what you are dealing with and we will point you to the right help.