Policies and Procedures: Drafting and Review

For the creative and cultural sectors, policy and procedure are about creating a safety net for your organisation. We focus on transforming high-level legal requirements into clear, workable instructions for staff, artists, and volunteers. Whether you are applying for Arts Council England funding or managing a public-facing venue, your policies must prove to stakeholders that you are a well-run, professional entity.

We provide more than just templates; we offer a comprehensive review of your existing frameworks or a full-service drafting of new suites of documents.

Our range of services within policy and procedure drafting and review includes:

• Safeguarding: We draft and review safeguarding frameworks specifically for cultural settings, ensuring protocols are in place for workshops, youth theaters, and outreach programs. This includes “Safer Recruitment” policies and clear reporting pathways.
• UK GDPR and Data Protection: We provide the full suite of data compliance documents, including Audience Privacy Notices, Donor Data policies, and Data Retention schedules. We ensure your marketing and box office teams understand how to handle data without breaching privacy laws.
• Equity, Diversity, and Inclusion (EDI): We help you move beyond standard statements to create meaningful EDI policies that dictate how you recruit, commission, and engage with diverse communities, ensuring you meet the requirements for public funding and social responsibility.
• Health and Safety for Cultural Spaces: We review and draft policies for venues, galleries, and site-specific performances. This covers public liability management, fire safety, and risk assessment protocols for complex installations or high-footfall events.
• Internal Financial Controls: We create robust procedures for managing grants, donations, and commercial income. These policies ensure clear oversight, protect trustees from liability, and satisfy the requirements of the Charity Commission and HMRC.
• Complaints and Whistleblowing: We provide fair, transparent processes for handling grievances from the public, staff, or freelancers, protecting your organisation’s reputation and ensuring internal issues are handled professionally.
• Digital and Social Media Policies: We draft frameworks for online engagement, protecting your organisation from reputational risk while ensuring that your digital content remains compliant with copyright and moderation standards.
• Volunteer and Freelancer Handbooks: We draft essential codes of conduct that set the standard for behavior and expectations, ensuring that your extended team understands your organization’s values and legal boundaries.

We don’t just hand over a document; we ensure you understand the “why” behind the rules, providing you with a solid operational foundation that stands up to scrutiny from regulators, insurers, and funders alike.